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IT Procurement Services2025-05-06T15:40:08+10:00

IT Procurement Services

Driving growth with smart IT investments

A One-Stop Shop for IT Essentials – Over 10,000 Products Available!

From desktops to infrastructure, our Business IT webstore connects you with industry-leading brands and cost-effective solutions. Enjoy competitive pricing through our vendor partnerships, with stock availability updated in real-time.

Call us 1300 303 151 today

Computers & Accessories

Desktops, laptops, monitors, keyboards, and more, to power your operations.

Tablets & Mobiles

Portable devices for staying connected and productive on the go.

Network Infrastructure

Firewalls, routers, switches, cabling, and server racks for secure networking.

Video Conferencing

Enhance collaboration with high-quality video and audio setups.

Printers & Scanners

Essential tools for smooth document management and workflows.

OS & Software Suites

Including Office 365 for streamlined productivity and compatibility.

IT Procurement Made Simple – Tailored to Your Business

Equip your business with purpose-built IT solutions designed for success.

Streamline your IT asset management

We take the hassle out of tech acquisition by offering:

  • Personalised recommendations for your business needs and budget

  • Seamless integration with your existing IT infrastructure

  • Ongoing support for a stress-free experience

Upgrade to the latest generation devices

Outdated laptops slow your business down. Equip your team with the latest technology for:

  • Faster performance and improved productivity
  • Enhanced security
  • Compatibility with modern software
  • Greater energy efficiency for cost savings

Your partner for custom solutions

We streamline the tech acquisition process for you with:

  • A reliable supply chain powered by industry partnerships
  • Tailored device configurations for on-site, remote, or hybrid setups
  • Advanced device security to protect your workforce wherever they are

Partner with Arrow

When choosing laptops for your business.

Simplify your laptop procurement process Arrow. Leveraging our extensive partner network, we offer unmatched buying power and a reliable supply chain to ensure you get the right devices when you need them. Our team takes the time to understand your business requirements, recommending laptops that suit every team member—whether they work onsite, remotely, or in a hybrid environment.

Need custom configurations? We’ve got you covered, delivering purpose-built devices tailored to your employees’ needs.

Save time and streamline your operations while ensuring your workforce is equipped with secure, high-performing laptops. We also provide device security solutions to create a safe and productive environment for your team, no matter their location.

Partner with us to equip your business for success with technology designed to empower your employees and drive growth.

Three Reasons to Choose Arrow

Simplified Licensing

Let us handle your software & hardware license renewals, simplifying the process & saving you valuable time.

Reliable IT Supply Chain

Our established & strong vendor partnerships ensure the best pricing & guaranteed stock availability.

Lifecycle Management

We’ll maintain & support your IT services, with Australian-based support available when you need it.

Partnered With World-Leading Technology Vendors

ARROW’S EXCLUSIVE WELCOME OFFER

Hassle-Free IT Support, Guaranteed.

At Arrow, we know IT support is critical to keeping your business running smoothly.

That’s why we’re offering a 6-month satisfaction guarantee to help you make the switch with total confidence.

Sign up for one of our 24, 36, or 48-month IT Desktop Support Bundles, and if you’re not 100% happy within the first 6 months, you can walk away—no penalties, no hard feelings.

You’ll also get:

$0 Upfront Migration Fees

Hassle-free transition with no upfront professional services charges.

Microsoft Secure Score Guarantee

We’ll get your security above 70% in 90 days.

EXCLUSIVE WELCOME OFFER

Hassle-Free IT Support, Guaranteed.

At Arrow, we know IT support is critical to keeping your business running smoothly. That’s why we’re offering a 6-month satisfaction guarantee to help you make the switch with total confidence.
Sign up for one of our 24, 36, or 48-month IT Desktop Support Bundles, and if you’re not 100% happy within the first 6 months, you can walk away—no penalties, no hard feelings.

You’ll also get:

$0 Upfront Migration Fees

Hassle-free transition with no upfront professional services charges

Microsoft Secure Score Guarantee

We’ll get your security above 70% in 90 days.

Desktop Support and Security Packages

Arrow’s Enhanced Desktop Support and Security Packages are designed to address the evolving security threat landscape, while aligning your investments with the Essential Eight security frameworks and industry best practices.

Essentials

$95

Per user per month.

Our foundational package offers operational efficiency and security.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Billable
  • End User Training Program: Billable
  • Technology Adoption Session: Biannual

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking

Secure

$110

Per user per month.

Building on Essentials, this package includes additional threat management.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Billable
  • End User Training Program: Billable
  • Technology Adoption Session: Quarterly

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking

Secure PLUS

$125

Per user per month.

All features plus training for ultimate protection and peace of mind.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Included
  • End User Training Program: Included

  • Technology Adoption Session: Monthly

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking

We’re here to Help

Got a question about our services?
Need a quote or more information?
Have a project you’d like to discuss?

Call us or fill out the form below. No pushy sales tactics or confusing tech-speak. Just straightforward answers and solutions tailored to your business needs.
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Your IT Procurement Questions, Answered

Do I need IT procurement?2023-07-12T16:40:34+10:00

IT procurement offers significant benefits to organisations. Firstly, it enables businesses to secure cost-effective deals and competitive pricing from suppliers, optimising budgets and obtaining high-quality technology resources. This ensures maximum value for your investment and allows efficient resource allocation. Additionally, IT procurement keeps organisations up-to-date with the latest technology solutions by continuously evaluating market trends and vendor offerings. This strategic approach enhances operational efficiency, fosters innovation, and drives growth.

Furthermore, IT procurement promotes standardisation, simplifies IT management, and ensures compliance with legal and regulatory requirements. By establishing strong relationships with vendors, organisations gain access to timely support, maintenance services, and vendor-driven innovations. This facilitates streamlined operations and mitigates risks, allowing organisations to focus on their core business objectives.

Embracing IT procurement empowers organisations to make strategic technology investments, optimise resources, and gain a competitive edge in the dynamic digital and tech landscape.

What is IT Procurement?2023-07-12T16:39:29+10:00

IT procurement refers to the process of acquiring and purchasing information technology (IT) goods and services necessary for an organisation’s operations. It involves the identification of technology requirements, sourcing potential vendors, negotiating contracts, and ultimately procuring the needed IT resources. IT procurement encompasses a wide range of items, including hardware, software, networking equipment, and professional services like consulting and support.

The goal of IT procurement is to obtain the most suitable IT solutions while considering factors such as cost, quality, reliability, and compatibility with existing systems. Effective IT procurement plays a crucial role in ensuring that organisations have the right IT infrastructure and resources to support their business objectives and maintain a competitive edge in today’s technology-driven landscape.